One of my favorite places to get fun clothing is JustFab. When I had the opportunity to check out some of their latest pieces and write my official JustFab review, I knew I had to jump on it. I know that everyone has their own opinions about JustFab, so I wanted to take some time to give my honest review. I've spent hundreds of dollars there over the years, so I am hopeful that I can share my experience with you if you are on the fence about JustFab.
Note: JustFab was kind enough to gift me the outfit I am wearing in this review. I am also a JustFab affiliate. I have been a fan of JustFab for years, though! All opinions expressed in this review are my own.
What Is JustFab?
JustFab is an online boutique for women. They sell clothes, shoes, handbags, and other fun accessories. You can shop JustFab as a VIP member for a discount or without a VIP membership, even though you'll pay more. Most people opt for the VIP membership because you save quite a bit on their clothing that way.
How I Started Getting Items From JustFab
I started my journey with JustFab when I was in college. I needed some items for a banquet I was attending and I saw the beautiful pieces that they had to offer. At that time, they were mostly focused on handbags and shoes, so I was looking for a cute pair of shoes that I could wear to this banquet. I love shopping for dresses, but shoes and other accessories always trip me up.
Ever since college, I've spent hundreds of dollars on the buying bags, shoes, dresses, and more. I usually get at least a few JustFab items to give to friends and family for Christmas gift. I honestly love shopping their unique pieces. You will adore that they put their own fab on a budget spin on popular trends and timeless pieces.
Outfit Details (All C/O JustFab): Shirt – Tie Front Blouse (Nugget Gold Multi); Skirt – Wrap Front Skirt (Nugget Gold Multi); Shoes – Breanne Casual Sneaker (Blush Floral)
JustFab Clothing Quality
I think the clothing and accessory quality on JustFab is excellent for the price. It is important to note that this is affordable clothing; you are not spending $200 on these handbags or shoes. I've had many pairs of shoes or purses from JustFab for years though, and I think it's worth the price for that reason.
I feel that many of the pieces are very sturdy, they can stand up to some washes, and they look great. I've never gotten anything from JustFab that looks cheap or weird. Overall, I've had a lot of luck on the site. I love that JustFab gives you the option to upload photos to go along with your reviews. When you are browsing different items you want to purchase, those pictures come in handy.
JustFab Shipping
JustFab shipping can take a hot second. In this world where we are used to two-day shipping on everything, you aren't going to get that from JustFab's standard shipping options. It usually takes 1-1.5 weeks for me to get my items. If you need something quickly, JustFab does over rush shipping options that will get to you sooner. These options are only for the contiguous United States, though so these options are unavailable if you live in Alaska, Hawaii, or a different country.
If you live in the contiguous United States, one cool thing is you can get free shipping on any purchase over $39.00. This threshold is usually pretty easy to hit if you are purchasing items at the full VIP price.
Outfit Details (All C/O JustFab): Shirt – Tie Front Blouse (Nugget Gold Multi); Skirt – Wrap Front Skirt (Nugget Gold Multi); Shoes – Breanne Casual Sneaker (Blush Floral)
What You Need To Know About Credits, Skipping The Month, Et Cetera
When you see a negative JustFab review, most people are talking about credits or their skip the month policy. If you decide to become a JustFab VIP, this is something you will need to grapple with. You are signing up for a month-to-month contract when you become a JustFab VIP. Every month there is a window where you can skip the month between the 1st and the 5th. If you don't skip or cancel your membership, you will be charged on the 6th. This money doesn't get lost in thin air. Instead, it becomes a credit that you can use to purchase what you want on the site.
If you want to skip the month, mark it in your calendar to recur every month on the 1st. JustFab sends an email when your boutique is ready, but in case that gets lost in your inbox, make a separate reminder for yourself.
JustFab Customer Service
Whenever I have had to contact JustFab customer service, I've never had a bad experience. The customer service representatives are always extremely kind and helpful. Last year I was even able to be an Elite VIP member. This VIP status was based on how many points I earned and gave me access to a dedicated member services line. This line makes getting questions answered even easier. Even if you aren't an Elite VIP member, JustFab still has customer service available via Facebook Messenger, Live Chat, and a phone line. I love that JustFab still offers this. In a time where so many companies are dropping this type of customer service option, JustFab is a breath of fresh air.
Outfit Details (All C/O JustFab): Shirt – Tie Front Blouse (Nugget Gold Multi); Skirt – Wrap Front Skirt (Nugget Gold Multi); Shoes – Breanne Casual Sneaker (Blush Floral)
Is JustFab Worth It?
Now, let's get into the most important topic: Is JustFab worth it? I believe they are. Some purchasers have their qualms with the service, but I wholeheartedly believe a lot of the malice comes from those not reading the terms and conditions that come with a JustFab membership. I have shopped with JustFab for a while, and my experience has been positive. I've gotten a lot of compliments over the years on JustFab items I've added to my collection. Also, the pieces have lasted over the years.
JustFab Shopping Tips
- Explore: JustFab will add items to your boutique based on the results of your style quiz, but you can order anything you'd like. Feel free to explore and get out there as far as what to add to your cart and try.
- See What's Being Shared: JustFab is active on Instagram, and people are tagging them all the time. See what everyone is wearing to envision it on yourself.
- Shop Your Size: JustFab is an American company, and they use American sizing. You don't have to feel confused or overwhelmed shopping there. You may want to check out a chart to make sure, but chances are their items will fit true to size.
- Check Out Their Looks: The great thing about JustFab is that they help you curate looks. They have an entire looks section on your website. This section will help you pair their pieces together to make a cohesive outfit.
- Go VIP: You can always skip the month or cancel later. VIP will allow you to save the most money possible with JustFab. I honestly love their VIP membership and keep it because they are always updating and adding new stuff. It's worth it!
New VIP Member Exclusive! Get Your First Outfit for $10 + Free Shipping & Exchanges at JustFab!
